User Roles

The User Roles report allows users to view list of all active roles and permissions associated with the property. This is useful when the user needs to determine whether roles within the organization are assigned appropriately. As a property manager, user can use this information to track and maintain all roles and permissions within the property. Learn more about roles and permissions.

Perform the following steps to generate the report:

Navigate to Reports à All Reports à User Roles (under Manager).

Choose whether to include Role Name field as a sorting option in the report.

Choose the Exclude Core Roles field from the report:

Field	Description
Select All	Includes all roles.
Exclude Core Roles	Excludes essential roles from the report.

Click Generate. The report with the selected data appears.

Click Print to send a copy of the report to the printer.

Sample Report

Report Parameters

This report displays the following parameters:

Field	Description
Role Name	Accounts Receivable Manager (ARM). As an accounts receivable manager, users can manage billing, post adjustments, and follow up with the collection of past due accounts. This requires full access to most of Stay, excluding interfaces and some setup areas. Department Manager. As a department manager, users can direct and coordinate with senior housekeepers, front desk managers, finance controllers, human resources, and other departments to ensure that property standards are being met for each of those departments. This requires full access to most of Stay, excluding some Accounts Receivable settings. Guest Service Agent. As a guest service agent, users can coordinate with the front desk, special events, accounting, housekeeping, and other departments to ensure that guests are satisfied with their overall experience. This requires full access to most of Stay, excluding setup areas and most management tasks (overrides, rates, etc.). Guest Service Agent Supervisor. As a guest service agent supervisor, users can direct guest service agents and coordinate with the front desk, special events, accounting, housekeeping, and other departments to ensure that guests are satisfied with their overall experience. This requires full access to most of Stay, excluding setup areas. Housekeeping Supervisor. As a housekeeping supervisor, users can direct and coordinate with housekeeping staff to keep the property orderly and attractive. This requires full access to Housekeeping tasks, and read-only access to most of Stay, excluding setup areas. Profile Management. As profile manager, users can coordinate with the front desk, special events, accounting, and other departments to maintain profiles and book reservations. This requires full access to profiles. System Administrator. As a system administrator, users manage user accounts and their permissions and roles. User can have full access to Stay.
Permissions	Permissions control what each role can do within Stay.

Field

Description

Role Name

Accounts Receivable Manager (ARM). As an accounts receivable manager, users can manage billing, post adjustments, and follow up with the collection of past due accounts. This requires full access to most of Stay, excluding interfaces and some setup areas.
Department Manager. As a department manager, users can direct and coordinate with senior housekeepers, front desk managers, finance controllers, human resources, and other departments to ensure that property standards are being met for each of those departments. This requires full access to most of Stay, excluding some Accounts Receivable settings.
Guest Service Agent. As a guest service agent, users can coordinate with the front desk, special events, accounting, housekeeping, and other departments to ensure that guests are satisfied with their overall experience. This requires full access to most of Stay, excluding setup areas and most management tasks (overrides, rates, etc.).
Guest Service Agent Supervisor. As a guest service agent supervisor, users can direct guest service agents and coordinate with the front desk, special events, accounting, housekeeping, and other departments to ensure that guests are satisfied with their overall experience. This requires full access to most of Stay, excluding setup areas.
Housekeeping Supervisor. As a housekeeping supervisor, users can direct and coordinate with housekeeping staff to keep the property orderly and attractive. This requires full access to Housekeeping tasks, and read-only access to most of Stay, excluding setup areas.
Profile Management. As profile manager, users can coordinate with the front desk, special events, accounting, and other departments to maintain profiles and book reservations. This requires full access to profiles.
System Administrator. As a system administrator, users manage user accounts and their permissions and roles. User can have full access to Stay.

Permissions

Permissions control what each role can do within Stay.